Welcome to our store

Welcome to our store

Terms of Service

Terms of Service

These Terms of Service ("Terms") govern the use of the website hoshanho.com (the "Site") operated by HOSHANHO, a company registered in [Company Location]. By accessing or using the Site, you ("You," "Your") agree to comply with these Terms and all applicable laws and regulations. If you do not agree to these Terms, please refrain from using the Site.

1. Acceptance of Terms

By accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms, including our Privacy Policy, and any future modifications to these Terms. HOSHANHO reserves the right to modify, update, or replace these Terms at any time without notice. We recommend that you review these Terms periodically to stay informed of any changes.

2. Eligibility

You must be at least 18 years old or have the legal capacity to enter into a binding contract to use the Site. By accessing or using the Site, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

To place an order or access certain features of the Site, you may be required to create an account. You agree to provide accurate and complete information when registering and to update your account information as needed. You are responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account.

If you believe that your account has been compromised, you agree to notify us immediately at support@hoshanho.com.

4. Products and Pricing

HOSHANHO makes every effort to accurately display the products and pricing on the Site. However, we cannot guarantee that all product descriptions, images, and prices are free of errors. In the event of a pricing error, we reserve the right to correct the error and either contact you for instructions or cancel your order.

All prices are listed in U.S. dollars and are subject to change without notice. The final price of your order will include applicable taxes and shipping fees.

5. Orders and Payment

By placing an order on the Site, you are offering to purchase a product subject to these Terms. All orders are subject to acceptance by HOSHANHO. We reserve the right to reject or cancel any order at any time for various reasons, including but not limited to product availability, inaccuracies in pricing, or fraud prevention concerns.

We accept payments through major credit cards and PayPal. You agree to provide accurate payment information, and authorize us to charge the payment method for the total amount of your order.

6. Shipping and Delivery

Please refer to our Shipping & Delivery page for detailed information on shipping rates, delivery times, and shipping policies. By placing an order, you acknowledge and agree to our shipping and delivery terms.

Note: HOSHANHO does not ship to P.O. boxes. If you provide a P.O. box address during checkout, your order will be delayed until we contact you for a valid delivery address.

7. Returns & Exchanges

HOSHANHO accepts returns and exchanges for orders that meet the following conditions:

  • The item was purchased through hoshanho.com and shipped to an address within the United States.
  • The item is unused and in its original packaging.
  • The return or exchange request is made within 45 days of the order being shipped.

For more information on how to initiate a return or exchange, please refer to our Returns & Exchanges page.

8. Refunds

Refunds will be processed to the original payment method used for the order. Once your return is approved, we will process your refund within 7 business days. Please note that depending on your payment provider, it may take additional time for the refund to appear in your account.

If you believe there has been an error with your refund, please contact our customer support team at support@hoshanho.com.

9. User Conduct

You agree to use the Site in a manner consistent with applicable laws and regulations. You shall not engage in any of the following prohibited activities:

  • Violating any local, state, or federal laws.
  • Attempting to gain unauthorized access to any part of the Site or our systems.
  • Engaging in fraudulent activities or making false statements.
  • Uploading or transmitting harmful content such as viruses, malware, or other malicious software.
  • Interfering with or disrupting the functionality of the Site.

We reserve the right to suspend or terminate your account and access to the Site if we believe you have violated any of these Terms.

10. Intellectual Property

All content on the Site, including but not limited to text, images, logos, graphics, product descriptions, and software, is the property of HOSHANHO or its licensors and is protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, modify, or distribute any content from the Site without prior written consent from HOSHANHO.

11. Limitation of Liability

To the fullest extent permitted by law, HOSHANHO shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use or inability to use the Site, including but not limited to lost profits, lost data, or business interruption, even if we have been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify and hold harmless HOSHANHO, its affiliates, officers, employees, and agents from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from your use of the Site, your violation of these Terms, or your infringement of any third-party rights.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [State], United States, without regard to its conflict of law principles. Any dispute or claim arising out of or relating to these Terms shall be resolved exclusively in the courts located in [State].

14. Severability

If any provision of these Terms is deemed to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and HOSHANHO regarding the use of the Site and the purchase of products. Any previous agreements or understandings, whether written or oral, are superseded by this agreement.

16. Contact Us

If you have any questions or concerns regarding these Terms or any aspect of our service, please contact us at:

HOSHANHO
Email: support@hoshanho.com
Website: hoshanho.com